US & OUR HISTORY

Ballard has been a good neighbor in our communities since 1906.

Our Values

Founded as a blacksmith shop in 1906 – Ballard Truck Center is a 5th generation, family owned business.
We wouldn’t be where we are today without our guiding values being at the core of everything we do and who we are.

Treat our employees and customers like family.
Worry about being better -and bigger will take care of itself.
Always do what is fair and honest.
A relaxed work environment makes for a fun day and satisfied customers.

Our Mission

Ballard brings honesty and sincerity to the hard workers of our community – whether helping them grow or making them go.

Our Vision

To be the best experience in the full-service commercial trucks industry, for our customers and employees.

193

Employees

5

Locations in Mass. and Rhode Island

$5 Million +

In parts inventory.

The biggest names in the refuse management and logistics industries in New England trust Ballard to keep them on the move

5 locations across Massachusetts & Rhode Island

Visit each of our Ballard Truck Center location pages for more information and key contact information. 

WEST SPRINGFIELD, MA

Our commitment to excellence. Awards & Accolades

We don’t just preach it. We live it every day. 

USA Dealer of the Year

2007

Volvo Trucks

#1 in U.S. Customer Satisfaction

2019

Northeast Dealer of the Year

2007, 2010, 2018, 2019

Circle of Excellence Award

2018

Family Business Award

2016

Our History

Founded in Millbury, Massachusetts in 1906 as L.H. Ballard’s Garage, Ballard Truck Center has deep community ties and a long history of family values.

The beginning

Ballard has been on the move since the beginning. A blacksmith and carriage maker by trade, Louis Ballard opened a small repair shop in 1906

By 1918 the demand for automobile repairs was on the rise, and Louis officially opened L.H. Ballard’s Garage on Howe Avenue in Millbury, MA – or “Ballard’s” as locals would call it. His son Harold became his assistant.

Ballard’s was the first auto repair shop between Worcester and Blackstone, MA. 


L.H. Ballard's Garage, Howe Avenue, Millbury in 1918 | Pictured on left are Louis Ballard and his son Harold, and daughter Anna.

Ballard Motor Sales

In 1928 with business doing well, Louis opened Ballard Motor Sales – a Chrysler dealership – on the adjacent property on Howe Avenue in Millbury, MA.

By 1940 Louis had 7 mechanics working full time for him as well as his son Harold.

In 1948 Harold Ballard and his wife, Minnie, took ownership of the dealership. They received the Chrysler Medal of Merit Award in 1951

Throughout the 50’s, 60’s, and 70’s, Ballard Motor Sales built a reputation for honest sales and service through repeat sales and hard work. 




Ballard Motor Sales in 1940 | The car dealership sold Plymouth and Chrysler brands.

Ballard Mack Sales & Service

By 1982, Janet Grahn (Harold and Minnie’s niece) and John Picking (Janet’s nephew) began working for the dealership. With the added help, Harold and Minnie purchased Worcester Mack in 1988 and renamed it Ballard Mack Sales & Service – or Ballard Mack – where Steve Grahn (Janet’s son) begins working.

As Harold and Minnie stepped back from day-to-day operations, the Grahn’s and Picking’s worked throughout the ’90s to transition the company from consumer vehicles to commercial trucks. Ballard Motor Sales was closed, and the building in Millbury sold.

In 1999 Ballard Mack officially became known as Ballard Truck Center.

'Ballard Mack Sales & Service' in 1988

Today and Tomorrow

In 2001, Ballard Truck Center’s second location is added in Johnston, Rhode Island. 

Samantha Grahn (Steve’s daughter) is working full time for the company by 2007.

In 2008, Ballard Truck Center’s third location is added in West Springfield, Massachusetts – expanding the company’s product offerings to medium duty trucks with the addition of Hino and Mitsubish-Fuso.

Ballard Truck Center’s fourth location is added in 2011 in Avon, Massachusetts along with the addition of the Volvo brand of heavy duty trucks. 

In 2012 the company begins offering leasing and rental services under a subsidiary, Ballard Lease & Rent. Robert Picking (John’s son) begins working for the company as well. 

The Isuzu brand of medium duty trucks is added in 2016.

Ballard Truck Center’s fifth location is added in 2019 in Tewksbury, Massachusetts. 

Today, Ballard Truck Center has locations across Massachusetts and Rhode Island offering new and used Mack, Volvo, Isuzu, Hino, and Fuso commercial trucks; services all makes and models; boasts an industry-leading parts department; and offers full-service leasing and rental services. 

Mack sign at Worcester location

Ballard's been keeping the community rolling for over 100 years, and looks forward to 100 more.